Privacy policy

Accentuate Fashion Privacy Policy

At Accentuate Fashion, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to protect your data.

1. Information We Collect

Personal Information
When you place an order, create an account, or contact us, we may collect the following personal information:

  • Contact Information: Such as your name, email address, phone number, and mailing address.
  • Payment Information: Details such as credit card information or other payment methods, which are securely processed through our payment provider.
  • Order Information: Details about the products you purchase, delivery address, and any special instructions.

Non-Personal Information
We may also collect non-personal data about how you interact with our website, which may include:

  • Browser Information: Such as your IP address, browser type, language settings, and access times.
  • Usage Data: Information on how you navigate and use our website, including page views, clicks, and duration of visits. This information helps us improve our website experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment: To process and ship your orders, handle returns or exchanges, and provide customer support.
  • Communication: To send order confirmations, shipping updates, and respond to customer service inquiries.
  • Personalization: To customize your shopping experience by showing you products and promotions that may be of interest to you.
  • Marketing: To inform you about new products, promotions, and offers if you’ve subscribed to our newsletter. You may opt out of marketing communications at any time.
  • Analytics: To analyze and improve our website’s performance and user experience, including monitoring site usage, trends, and engagement.

3. Information Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: We work with partners who help us with website hosting, order fulfillment, payment processing, and email marketing. These service providers are obligated to protect your information and only use it for the purposes for which it was shared.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes, such as subpoenas or court orders.
  • Business Transfers: If Accentuate Fashion undergoes a business merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site, remember your preferences, and improve our service. You can manage your cookie preferences through your browser settings, but disabling cookies may affect some features of our website.

5. Data Security

We take the security of your personal information seriously and implement reasonable physical, electronic, and administrative measures to protect it from unauthorized access, use, or disclosure. All transactions on our website are secured with SSL (Secure Socket Layer) technology to encrypt data. However, please be aware that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Access and Update: You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us directly.

Opt-Out: If you wish to unsubscribe from marketing emails, you can use the “Unsubscribe” link in our emails or contact us for assistance. Please note that even if you opt out of marketing communications, we may still send you important transactional emails related to your orders.

Data Deletion: You may request that we delete your personal information from our records. Note that certain information may be retained as required by law or for legitimate business purposes.

7. Children’s Privacy

Accentuate Fashion does not knowingly collect personal information from children under 13. If we become aware that we have collected such information without parental consent, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your data, please contact us at:

Email:support@accentuatefashion.com

Address: WORKSHOP 60, 3/F, BLK A, EAST
SUN IND CTR NO. 16 SHING YIP
ST KWUN TONG
HONG KONG

Thank you for trusting Accentuate Fashion with your personal information. We are committed to maintaining your trust and protecting your privacy.